Contact Us

Travel Insurance Policy Enquiries

Free Phone: 1800 257 504
8am - 6pm AEST Monday to Friday only
or Click here to send an Email

Policy Cancellations Click here

Lodge a claim, Click here

Claims Enquiries

Free Phone: 1800 257 504
8am - 6pm AEST Monday to Friday.
email: austclaims@aig.com

24 Hour Emergency Assistance
In the event of an emergency, a reverse charge call to Travel Guard™ any time from anywhere in the world will put you in touch

24 Hour Emergency Assistance

To contact Travel Guard® from anywhere in the world, call:

Country Code: 60    Area Code: 3    Number: 2772 5593

Reverse charges calls can be made from some countries. Contact your local operator.

Or email Travel Guard® at auassistance@aig.com

Travel Insurance